1. About NAVRANG
NAVRANG is a design-led eco-luxury brand offering sustainable luxury handmade products made using natural fibres such as jute and responsibly sourced leather. All products are designed and manufactured in small batches in India with a focus on sustainability, durability, and ethical craftsmanship.
2. Eligibility & Use of Website
You must be at least 18 years old to place an order on this website.
You agree to use this website only for lawful purposes and in a manner that does not violate applicable laws or regulations.
Misuse of the website, including attempts to damage, hack, or disrupt its functionality, is strictly prohibited.
3. Product Information & Accuracy
We make every effort to display product descriptions, specifications, dimensions, and images as accurately as possible.
However, due to the handcrafted nature of our products and the use of natural materials, slight variations in color, texture, weave, or finish are natural and expected.
Such variations do not constitute defects and are part of the character of the product.
4. Natural Material Disclaimer
Our products are made using natural jute, cotton, and genuine leather.
Minor irregularities, fiber variations, or natural markings are inherent to these materials.
New products may carry a mild organic or leather scent, which typically fades with use and ventilation.
Exposure to excessive moisture, direct sunlight, or improper storage may affect natural materials over time.
5. Pricing & Payments
All prices are listed in EURO and are subject to change without prior notice.
Applicable taxes, duties, and shipping charges will be calculated at checkout.
We reserve the right to cancel or refuse any order in case of pricing errors, payment issues, or suspected fraudulent activity.
Prices may be displayed in other currencies for convenience, depending on buying platform; final billing currency may vary by payment gateway.
6. Order Acceptance & Cancellation
An order is considered accepted only after payment confirmation and order acknowledgment.
NAVRANG reserves the right to cancel orders due to inventory limitations, quality concerns, or unforeseen circumstances.
If your order is cancelled after payment, a full refund will be processed to the original payment method.
7. Shipping & Delivery
Delivery timelines provided are estimates and may vary due to logistics, weather conditions, or customs processes.
NAVRANG is not responsible for delays caused by courier partners or events beyond our control.
Risk of loss passes to the customer upon successful delivery.
8. Returns, Exchanges & Refunds
Returns or exchanges are accepted only as per the Return & Refund Policy mentioned separately on the website.
Products showing signs of use, damage due to improper care, or natural wear are not eligible for return.
Handmade and limited-edition items may be subject to additional return restrictions.
9. Care & Usage Responsibility
Customers are responsible for following care instructions provided with each product.
NAVRANG is not liable for:
Damage caused by improper cleaning or machine washing
Excessive load beyond intended use
Water damage beyond light rain exposure
Normal wear and tear over time
10. Intellectual Property
All content on this website—including logos, designs, product names, images, text, and graphics—is the exclusive property of NAVRANG.
Unauthorized use, reproduction, copying, or commercial exploitation is strictly prohibited without prior written consent.
11. Limitation of Liability
To the fullest extent permitted by law:
NAVRANG shall not be liable for indirect, incidental, or consequential damages arising from the use of our products or website.
Our maximum liability, if any, shall not exceed the purchase value of the product.
12. Privacy & Data Protection
Your use of this website is also governed by our Privacy Policy, which outlines how personal data is collected, used, and protected.
13. Force Majeure
NAVRANG shall not be held responsible for failure or delay in performance caused by events beyond reasonable control, including but not limited to natural disasters, strikes, pandemics, or government restrictions.
14. Governing Law & Jurisdiction
These Terms & Conditions shall be governed by and interpreted in accordance with the laws of India.
Any disputes shall be subject to the exclusive jurisdiction of the courts located in Kolkata, India.
15. Changes to Terms
NAVRANG reserves the right to update or modify these Terms & Conditions at any time. Continued use of the website after changes implies acceptance of the revised terms.
16. Contact Information
For questions, concerns, or legal notices, please contact:
Email: navrang.jute@gmail.com
Brand: NAVRANG – An Eco Luxury Creation
Country of Origin: India